Subject Access Request

Summary

Welcome to our access to information portal.

You and/or third parties authorised to act on your behalf, can use this portal to ask us for copies of the personal information we hold about you. This is known as a 'Subject Access Request' (SAR) under current data protection law.

We use this portal to process your request and securely send information.

There is no charge for submitting a SAR but we can charge a 'reasonable' fee if we feel that the request is 'manifestly unfounded' or 'excessive'. Fees are based on the administrative costs of providing the information.

You will receive your information within one calendar month from the date of request. If your request is complex, we are allowed to extend this a further 2 months but we will tell you if this is the case as soon as we can.

We may not be able to supply all the information you have asked for. It may be that you only receive part of it, or none of it, depending on the circumstances. In such cases, we will tell you within one month and give you our reasons why.

We need to be sure who you are so you must provide two forms of identification; one to tell who you are (passport, driving licence, national identification card) and one to tell us where you currently live (council tax bill, bank/credit card statement, utility bill).

For requests made on behalf of someone (living or deceased), you must provide your identification and one of the following:

On behalf ofDocument required
Child or young personCopy of the child's full birth certificate
Deceased person

Copy of the Will stating that you are the executor of the deceased's estate; or

Probate form stating that you are the deceased's personal representative

Living person

Signed letter of consent from the individual that confirms authorisation to act on their behalf; or

Court Order stating that you have power of attorney for Health and Welfare


How to make a request

If you would like to request a copy of the personal information we hold about you, please create an account, log into the portal and complete the relevant online application using one of the forms listed below:

1. Application for own personal data.

2. Application for requesting information on behalf of others: Relatives, Friends, Advocates.

3. Application for requesting information on behalf of Professional Organisations: Police, Solicitors, MOD, NHS Trusts.

4. Application for deceased health records.


Get Started Online

1. Go to the Sign-up button.
2. Add your email address and create your password.
3. An email will be sent to you from "NSCHT SAR Portal No Reply" - this is your activation email.
4. If you cannot see your activation email, please check your junk/spam folder.
5. You can then log in and complete the relevant form to request your personal information. Please ensure you have a form of ID and proof of address ready before submitting your request and that you select the form that best matches the information you are requesting.
6. You can use the SAR portal anytime you wish to make a request for your personal information.
7. Your account will show you the status of your request, associated information and allow you to download the information you request, once it is available.
8. Your information will be available to download for 30 days once released to the portal.